Frequently asked questions

  • What is Dymista® & how does it work?

    Dymista® is a nasal spray that relieves the symptoms of year-round allergies and hay fever such as sneezing, runny or blocked nose and itchy or watery eyes. This relief is powered by a patented formulation that gets to work from 5 minutes.1

  • What symptoms can Dymista® relieve?

    Dymista® provides fast-acting relief from sneezing, runny nose, itchy nose, blocked nose, nasal congestion, red eyes, itchy and watery eyes, which can be caused by outdoor allergens such as pollen (from grass, flowers, trees or weeds) as well as household allergens like dust mites, pets and mould.

  • How quickly does Dymista® start working?

    Unlike other nasal sprays, Dymista® starts to work from 5 minutes.1 Continue to use Dymista® as directed to obtain full benefit.

  • How long does Dymista® provide relief from allergy symptoms?

    When Dymista® is taken in the morning and evening, your symptoms should be relieved all day and all night.

  • How is Dymista® different from an antihistamine tablet?

    Dymista® works directly in the nasal passages, stimulating faster symptom relief and helping to reduce mucous production.

  • How is Dymista® different from nasal sprays like Flixonase®?

    Dymista® Flixonase® 3
    Speed Starts working from 5 minutes1 Starts working from 2- 4 hours
    Symptoms Eye and nose symptoms Nose symptoms only
    From age 12 years old 18 years old
  • Is Dymista® the same as Flixonase®?

    No. Dymista® is a unique, patented medicine that has been shown to be twice as effective as fluticasone propionate (the active ingredient that is available in New Zealand as Flixonase®), and starts working from 5 minutes vs 2–4 hours for Flixonase®.1-3

  • Is Dymista® a totally new allergy medicine?

    Dymista® has been available around the world since 2012, and used by over 10 million allergy sufferers since.4

  • Is there a right way to use a nasal spray like Dymista®?

    There is a right way to use nasal sprays. Have a look at the 5 easy steps to using Dymista® to learn the right way.

  • How many doses of Dymista® are needed daily?

    Use one spray in each nostril in the morning and evening. Do not use more than two sprays in each nostril per day.

  • What do you do if you miss a day of Dymista® treatment?

    If you miss a dose, just use your regular dose the next day. Don’t add an extra dose to make up the one you missed.

  • If my symptoms go away, should I stop using Dymista®?

    Recent studies show, more people experienced better symptom relief from their year-round allergies by using Dymista® than with other medicines.2 However, if you are still exposed to the allergen and stop using Dymista®, your symptoms may return.

  • Should I discontinue using antihistamine tablets if I start using Dymista®?

    Dymista® already contains an antihistamine, so there is no need to continue using your antihistamine tablets.

  • Should I discontinue using corticosteroid sprays if I start using Dymista®?

    Dymista® already contains a corticosteroid, so there is no need to continue using your corticosteroid spray.

  • How should I store Dymista®?

    Store below 25°C
    Do not refrigerate or freeze.

  • Can I use Dymista® all year round?

    Dymista® effectively relieves symptoms of hay fever and allergies all year round. If you are 12 years of age or older and have been using Dymista® consistently for 6 months, check with your doctor or pharmacist before continuing to use Dymista®.

  • Who can use Dymista®?

    People 12 years of age and older

  • Who should not use Dymista®?

    Do not use Dymista® if you have an allergy to azelastine hydrochloride or fluticasone propionate or any of the other ingredients listed at the end of this leaflet.
    Do not give Dymista® to a child under the age of 12 years.
    Tell your healthcare professional if you have allergies to any other medicines, foods, preservatives or dyes.

  • When should I ask a healthcare professional about using Dymista®?

    Consult a healthcare professional before use if you have or have had any of the following medical conditions:

    • Recent injury or surgery to your nose or mouth
    • Infection in your nose or sinus
    • Ulcer or open sores in your nose
    • Active or inactive tuberculosis
    • Severe liver disease
    • Increased/ high pressure in the eye (glaucoma) and/ or cataracts.

    Tell your pharmacist or doctor if you are pregnant or planning to become pregnant.

    Tell your pharmacist or doctor if you are breast-feeding. It is not known if Dymista® Nasal Spray passes into the breast milk and could affect your baby.

    Tell your doctor or pharmacist if you are taking any other medicines, including medicines that you can buy without a prescription from a pharmacy, supermarket or health food shop. In particular, tell your pharmacist or doctor if you are taking:

    • A medicine or medicines that depress the central nervous system. Concurrent use with Dymista® Nasal Spray may cause sleepiness or drowsiness.
    • Ritonavir, an antiviral medicine
    • Ketoconazole, an antifungal medicine
    • Cimetidine, a medicine that inhibits stomach acid production.
  • Can children use Dymista®?

    Dymista® can be used by people 12 years of age and older.

  • Are there any side-effects that Dymista® might cause?

    Serious side effects are rare. However, as with all medicines, Dymista® may cause side effects in some people including:

    • Unpleasant taste or smell
    • Nose bleeds
    • Headaches

    If you have any concerns please talk with your doctor or pharmacist.

Dymista® is available from leading pharmacies including.


Flixonase® a registered trademark of the GSK group of companies or its licensor.


1. Bousquet J et al. J Allergy Clin Immunol. 2018; DOI: 10.1016/j.jaip.2018.01.031.
2. Meltzer E et al. Int Arch Allergy Immunol. 2013;161(4):369-377.
3. Flixonase Datasheet May 2016. Available at Accessed May 2018.
4. MEDA Pharma GmbH & Co. KG. 2015 p.1,2.

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